399k Casino Terms and Conditions

1 Introduction and Acceptance

These Terms and Conditions ("Terms") form a legal agreement between the authority operating the 399k platform ("399k", "we", "us") and the user of the platform ("you", "member").

By accessing the website https://399k.cam or creating an account, you will be deemed to have fully read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

These Terms may be updated from time to time. The latest Terms will always be published on this page. By continuing to use the platform, you will be considered to have agreed to comply with the updated Terms.

2 Account Registration

2.1 Single Account Policy

Each individual may create only one account. Creating multiple accounts by the same person is strictly prohibited. In cases of suspicion, 399k reserves the right to conduct an investigation, and any additional accounts will be permanently closed if necessary.

2.2 Accuracy of Information

All information provided at the time of registration must be accurate, truthful, and complete. If false or incorrect information is provided, the account will be immediately closed and any balance in the account may be forfeited.

2.3 Identity Verification (KYC)

As part of account verification, 399k may request a national identity card, passport, or birth registration certificate. Identity verification may be mandatory before withdrawals. 399k reserves the right to withhold withdrawals if verification fails.

2.4 Account Security

It is entirely your responsibility to keep your account password and login details confidential. If you suspect unauthorized access to your account, notify our support team immediately.

3 Age Restriction and Eligibility

The 399k platform is for users aged 21 and above only. It is strictly prohibited for anyone under the age of 21 to create an account or use the platform.

If a member is found to be a minor during age verification, their account will be immediately closed, all deposited funds will be returned, and legal action may be taken.

Users must ensure that online gaming is legal in their country or region and that they are complying with all applicable laws.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount is ৳100 (per method). Accepted payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. Deposited funds are generally credited to the account instantly.

• Please provide the correct transaction reference number when making a deposit.
• Deposits from third-party accounts are not accepted.
• If you experience any issues with a deposit, contact support immediately.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawal requests generally take 10 to 45 minutes to process. Identity verification must be completed before withdrawing.

• Withdrawals can only be made through the same method used for the deposit (where applicable).
• Withdrawals may be temporarily suspended in cases of suspicious activity.
• Multiple withdrawal requests may be made on the same day, but each request will be processed separately.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the prevailing exchange rate will apply.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000. The wagering requirement for this bonus is 20 times (20x). This means withdrawals can only be made after placing bets totalling 20 times the bonus amount.

5.2 General Bonus Terms

• After claiming a bonus, wagering must be completed within the specified time limit.
• Multiple bonuses cannot be used at the same time unless specifically stated otherwise.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirements are met.
• In cases of bonus abuse or attempts to circumvent bonus conditions, the bonus will be cancelled.
• 399k reserves the right to change or cancel any promotion.

5.3 VIP Program

399k's VIP program has four tiers: Bronze — weekly cashback up to 0.2%, Silver — up to 0.4%, Gold — up to 0.6%, and Platinum — up to 0.8%. There is an opportunity to advance to higher tiers through regular play.

The detailed terms of VIP benefits are subject to change, and the latest information can be obtained from our support team.

6 Gaming Rules

6.1 Fair Play

399k is committed to ensuring a fair and transparent gaming environment. All games are operated using Random Number Generator (RNG) technology, which ensures unbiased results.

6.2 Technical Issues

If a technical issue occurs during gameplay, 399k will generally attempt to restore the game to its normal state. However, if game data cannot be recovered for any reason, the staked amount will be refunded.

6.3 Game Rules

Each game has its own rules, which are available within the game interface. In the event of any dispute, the game log will be considered final evidence. Rules may differ across slots, cricket betting, live casino, and other game categories.

6.4 Sports Betting

Specific rules apply to betting on cricket (BPL, IPL, T20 World Cup, ICC tournaments) and other sports. Separate policies will apply in the event of event cancellation or delays in determining results.

7 Prohibited Activities

The following activities are strictly prohibited on the 399k platform:

• Money laundering or using funds obtained from illegal sources.
• Playing games using bots, automated software, or any technological advantage.
• Bonus system abuse or bonus arbitrage.
• Operating multiple accounts.
• Attempting to interfere with the platform's security systems.
• Attempting to determine outcomes by colluding with other members.
• Providing false information or committing fraud.
• Harassing or insulting other users on the platform.

Involvement in any of the above activities will result in permanent account closure, possible forfeiture of balance, and necessary legal action.

8 Account Suspension and Closure

8.1 Authority Rights

399k reserves the right to temporarily suspend or permanently close any account at any time, with or without a specific reason. In particular, this action may be taken immediately in cases of Terms violation.

8.2 Self-Initiated Account Closure

If you wish to close your account yourself, please contact the support team. A Self-Exclusion option is also available as part of responsible gaming.

8.3 Balance After Account Closure

If the account is not closed due to a policy violation, any remaining verified balance will be returned through the normal process. However, the balance may be forfeited in the event of a policy violation.

9 Privacy and Data Protection

Protecting your personal information is very important to us. We keep all data secure using SSL encryption technology. Your information will never be sold to third parties.

Detailed rules on the collection, storage, and use of personal data can be found on our Privacy Policy page. By using the 399k platform, you are also giving consent to the Privacy Policy.

As part of legal obligations, information may be shared with authorities in specific circumstances to comply with anti-money laundering (AML) regulations.

10 Responsible Gaming

399k places the highest importance on responsible gaming. We believe that gaming should be a form of entertainment, not addiction.

• You can set daily, weekly, or monthly deposit limits for yourself.
• Contact the support team for a temporary break (Cool-off) or Self-Exclusion.
• If you notice signs of gaming addiction, seek professional help immediately.

For more information on responsible gaming, read our Responsible Gaming page.

11 Intellectual Property

All content on the 399k website — logos, graphics, text, software, designs, and other elements — is the intellectual property of 399k. Using, reproducing, or distributing this content for any purpose without prior written permission is prohibited.

Content from game providers (Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, NetEnt, Microgaming, Ezugi, and others) is used under their respective licenses.

12 Limitation of Liability

The 399k platform is provided on an "as is" basis. 399k's liability will be limited for any loss caused by technical issues, server downtime, or third-party service failures.

• Game results cannot be changed due to internet disconnection.
• No compensation applies for changes in pricing or promotional offers.
• 399k is not responsible for financial losses resulting from personal gaming decisions.

Where permitted by law, 399k's total liability shall in no circumstances exceed the value of the transaction in question.

13 Changes to Terms

399k reserves the right to partially or fully amend these Terms at any time. Members will be notified of significant changes via email or by displaying a notice on the platform.

Continued use of the platform after changes will be considered acceptance of the new Terms. The latest effective Terms will always be published on this page.

14 Contact and Support

For any questions or clarifications regarding these Terms, please contact our support team:

• Live Chat: Bengali-language support available 24 hours a day, 7 days a week.
• Email: [email protected]

For dispute resolution, you are requested to contact our support team first. We take all complaints seriously and work to resolve them quickly. Our decision on any matter relating to these Terms will be considered final.